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Career Objective

Transitioning from IT support to cloud engineering. Eager to apply analytical thinking, communication skills, and a results-oriented mindset to help individuals and businesses achieve their goals.

Professional Summary

Dynamic and adaptable in the IT sector with a proven record at Xneelo and LDP, excelling in client relations and technical problem-solving.

Key Skills

Education & Certifications

  • AWS Certified Cloud Practitioner — Amazon Web Services, 2025
  • AWS Solutions Architect — Amazon Web Services, 2025
  • CompTIA Network+ — 2023

Projects

API — Quote of the Day

Created an API with Python and FastAPI providing daily quotes for each day of the year.

GitHub: quote-api →

S3 Automation

Automated creation and teardown of S3 buckets, including folder uploads, using Python and boto3 to control costs.

GitHub: S3_project →

Cloud Resume

Full-stack serverless resume: S3 + CloudFront + Route 53, JS visitor counter via API Gateway & Lambda (Python/boto3) with DynamoDB. Infrastructure via Terraform and CI/CD via GitHub Actions (frontend + backend).

GitHub: cloud-resume →

Supply Chain Management Platform (Capstone)

In development: end-to-end solution connecting buyers, sellers, and logistics to optimize South African supply chains.

Work Experience

Technical Consultant

Xneelo — Durbanville, South Africa Dec 2024 – Aug 2025
  • Supported Linux-based hosting and client email systems.
  • Handled 30+ client interactions/day for DNS, domains, and websites.
  • Improved retention via effective communication and problem resolution.
  • Reduced downtime and boosted customer satisfaction.
  • Scripted workflow automation for data migrations.

IT Supervisor

LDP — Stellenbosch, South Africa Jul 2023 – Sep 2024
  • Managed Microsoft 365 user systems, backups, and infrastructure reliability.
  • Provided onsite/remote support to improve productivity.
  • Aligned IT initiatives with executive strategy.
  • Audited hardware/software to maintain standards.

Lead Manager

Fairroots Estate — Lutzville, South Africa Sep 2021 – May 2023
  • Ran daily farm operations to Fairtrade/WIETA standards.
  • Led teams for consistent performance and quality.
  • Introduced efficient record-keeping and documentation.
  • Mentored junior staff; built accountability and growth.

Personal Qualities